FAQ
Frequently Asked Questions
Direct Answer
Answers to the most common questions about AIGC Malaysia β Malaysia's AI platform for video, digital human, workflow automation and HRD Corp claimable corporate AI training. AIGC Malaysia is MDEC Malaysia Digital (MD) Status certified and serves 400+ businesses across Malaysia and Southeast Asia. For anything not covered here, WhatsApp +6011-8888 1329 or email max@aigcmy.com.
Everything you need to know about AIGC Malaysia's AI digital human platform.
About AIGC Malaysia
What is AIGC Malaysia?
AIGC Malaysia (AIGC Sdn. Bhd.) is Malaysia's AI platform for business content, digital human and automation, founded by Max Ng. It combines AI video generation, digital human and voice cloning, workflow automation and HRD Corp claimable corporate AI training in one platform, and has served 400+ businesses across Malaysia and Southeast Asia.
Where is AIGC Malaysia based?
Our HQ is in Muar, Johor (Lot 9071, 1st Floor, Jalan Bakri, 84000 Muar). We serve clients across Kuala Lumpur, Penang, Johor and the rest of Malaysia, plus Singapore and Southeast Asia. Training is delivered on-site, at our Muar studio, or online.
Is AIGC Malaysia certified?
Yes. AIGC Malaysia holds MDEC Malaysia Digital (MD) Status, is an HRD Corp registered training provider, and a JPK-certified TVET institution. Founder Max Ng is an HRD Corp certified trainer and JPK TVET instructor.
AI Video & Digital Human
What is an AI digital human?
An AI digital human is a virtual avatar generated with artificial intelligence β it carries your real face, voice and expressions. Record a short sample once, the AI clones your digital twin, and from then on you only type text to produce new videos. No more reshoots.
How long does it take to clone a digital human?
About 1 minute. Record a 3-minute video sample and the AI completes the clone. After that you can generate unlimited videos with that avatar.
What quality does the generated video have?
Full 1080P HD and 4K ultra-HD. Lip-sync, facial expression and micro-movements look natural β most viewers cannot tell the difference between you and your digital twin.
Which languages are supported?
Over 40 languages including English, Malay, Chinese (Mandarin/Cantonese), Tamil, Japanese, Korean, Thai, Vietnamese, Indonesian, Arabic, Hindi, Spanish and more. One avatar can speak multiple languages β perfect for cross-border e-commerce and multi-market campaigns.
I am non-technical. Can I still use it?
Absolutely. The platform is point-and-click β type your script, choose an avatar, click generate, and your video is ready in ~30 seconds. No editing skills required. Works on both phone and desktop.
Where can I use a digital human?
Short-video marketing, product demos, online courses, brand ambassadorship, customer-service explainers, and multi-platform operations with auto-translated content across languages.
AI Training & HRD Corp
Does AIGC Malaysia offer HRD Corp claimable training?
Yes. AIGC Malaysia is an HRD Corp certified training provider and JPK TVET certified. Our corporate AI training is claimable under SBL Khas, up to 100% from your HRDC levy, and we handle the claim documentation end-to-end. WhatsApp +6011-8888 1329 with your HRDC employer ID.
What AI training courses do you offer?
HRD Corp AI Training, Corporate AI Training, AI Video Masterclass, AI Digital Human Training, AI Workflow Automation Training and AI Marketing Training. See all courses at /training/. Contact us for the current schedule and pricing.
Can you run in-house corporate AI training?
Yes. We deliver in-house corporate AI workshops for SMEs and L&D teams, on your premises or online, tailored to your team's tools and workflows. These are HRD Corp claimable β contact us to scope a program.
AI Automation & Platform
What is the AIGC Malaysia platform?
One workspace combining an AI video generator, digital human and voice cloning, a prompt library, brand kit, workflow automation, content dashboard, user management, history records and Google Drive integration. See /platform/.
What is AI workflow automation?
AI workflow automation chains content production steps β script, voice, video, brand kit and publishing β into repeatable workflows, so marketing teams produce more content in less time. See /solutions/ai-automation/.
What is an AI content system?
An end-to-end AI content production system: one workspace for scripts, avatars, voice, video, brand assets and team collaboration, so your whole content pipeline runs in one place. See /solutions/ai-content-system/.
Pricing & Plans
What exactly is included in the RM488 plan?
RM488 is a 12-month starter plan including unlimited AI Image Clone (face swap) and 30 minutes of AI Voice Clone. Great for individuals and SMEs getting started with AI content.
How much do I save vs. filming with real people?
A traditional 30-second video costs RM3,000+ (crew, location, editing) and takes 3β7 days. An AIGC digital human generates unlimited videos in ~30 seconds each β saving many thousands of ringgit per year with far higher throughput.
Do you offer enterprise pricing?
Yes. Beyond starter plans we offer enterprise packages with more seats, user management and priority support. Contact us for a quote tailored to your team size and usage.
Do you offer White Label or API?
Yes β we offer White Label and API options for agencies and platforms that want to embed AIGC capabilities under their own brand. Email max@aigcmy.com to discuss requirements.
Data Security & Getting Started
Is my data safe? Can my likeness be misused?
Your avatar is locked to your account and cannot be used by anyone else. All data is encrypted at rest, platform uptime is 99.9%, and you can delete your avatar at any time.
Can I try a demo first?
Yes. We provide a live demo so you can see the actual output quality. Contact us on WhatsApp +6011-8888 1329 and we will schedule a walkthrough.
How do I get started with AIGC Malaysia?
Start in the AIGC workspace, or contact our Malaysia-based team: WhatsApp +6011-8888 1329, email max@aigcmy.com, or use the enquiry form at /contact/. We offer free consultations and live demos.
Still Have Questions?
Still have questions?
Talk to us
Our team is ready to answer anything about AI digital humans.